As the IT Manager, you will be doing a variety of technology-related tasks. If you enjoy a fast-paced environment, entrepreneurial thinking, innovation, and working with great people who are a lot of fun, we want you!
What You’ll Do:
- Oversee our internal IT infrastructure.
- Perform diagnostic tests and resolve issues.
- Define project schedules, allocate resources, and monitor progress.
- Design user-friendly interfaces and functionalities.
- Work with third party vendors, maintain set budgets and forecast project costs.
- Prepare technical and training manuals.
- Provide training and support for end-users.
- Interact with executive leadership to align IT strategy with business strategy whilst adhering to company policies and industry regulations.
- Assist and advise users to find the most suitable solution for their needs by developing user friendly functionalities and interfaces.
- Be responsible for working with supervisors and staff in ensuring adherence to standards, and continuously evaluating the effectiveness of application systems.
- Provide guidance to executives for determining system logistics and strategy for business needs.
- Analyze problems/needs, research possible solutions and implementations using existing functionality; implement, test, and present solutions and recommend customizations if necessary.
- Utilize cross-functional collaboration and communication to quickly understand, troubleshoot, find root cause, and resolve system issues.
- Manage technical resources to ensure that associates can complete deadlines and achieve objectives.
What You Bring:
- Bachelor’s degree in a related field or technical school degree or IT specific certifications.
- 5+ years proven work experience.
- Proficient in NetSuite ERP
- Experience with Atlassian Jira or similar issue/project tracking application(s)
- Proficient with CMS system
- Ability to work with multiple technology stacks (such as web, mobile, AWS etc.)
- Experience with front-end tech stacks including HTML, CSS, and JavaScript.
- Experience with front-end framework(s), such as React.
- Proficiency in multiple back-end languages (such as PHP and JavaScript frameworks including Angular, React, and Node.js).
- Knowledge of MySQL, web servers (e.g., Apache), AWS
- Experience with MS Office 365/ Teams, Google, Dropbox, Zoom
- Experience in hardware support and management.
- Project management
- Demonstrated strong analytical skills and attention to detail.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to manage multiple tasks and meet demanding deadlines.
- Excellent problem-solving skills and self-motivated learning abilities
IENA offers an excellent benefits and compensation package including Health, Dental, Retirement and paid vacation. Annual salary $90,000. Full-time position. To apply, please send resume and cover letter to Sue Applebaum at sue@iena.org.
IENA is a premier international visa sponsor for cultural exchange programs. Specializing in the summer camp industry as well as other diverse programs, we facilitate the visa process and connect participants to employers and communities throughout the US. Join us in creating great experiences through the power of cultural exchange. www.iena.org